I like that it’s free to set up an account which allows you access your data from multiple devices as well (desktop browser or phone) without having another service with them at all times! It's pretty easy once we get everything setup but does require some technical knowledge in order make full use of their resources - they are very knowledgable however not everyone has this skill so be prepared if there isn't much tutorials out yet etc.
The support team can help walk through any troubleshooting needed though usually just answering questions/troubleshoot things will fix most issues quickly enough unless its something more specific than what i mentioned above.