I like how easy it was to use. There wasn't much that needed to be explained or taught in order for me to learn quickly enough to get us off to a good start. The only thing that took some time for me to figure out was using the dashboard. It's not very user friendly at first glance but I eventually got used to it. If you are looking for something simple and don't need any complex functionality this will do just fine. You won't go wrong with this product. We're able to track all our work orders from day one through completion.