I like the fact that it allows for more transparency with my clients. I can easily see all communications, as well as their progress in real time. The ability to have multiple people involved in a project is great too. I dislike having to use this software because it's so complicated. There are so many different features and options that you need to learn how to navigate them effectively. It takes some getting used to but once you do, it's very easy to use. I am able to send messages to my clients in real-time which helps me keep track of projects.
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