I like that this software can be used to manage any type of property, regardless if it's a small or large scale business. It also has great customer support which is very helpful for me as an owner/operator. There are many features in the program that could use improvement such as mobile payments. However, overall it works well! We have been able to streamline our workflow with this software. The main reason we chose this product was because it is easy to learn and implement. This makes training staff members much easier than other programs out there. Also, the price point is reasonable so you won't break your budget when purchasing. As mentioned above, some improvements may need to be made but overall, the benefits far outweigh those issues. If you're looking into managing hotels/hotels and don't want to spend tons of money then definitely consider using this software. Managing all aspects of my properties from scheduling bookings to collecting rent. It allows us to keep track.