They were very quick to get back to us. I called a few times with a couple different issues, and they got back to me within minutes. The customer service person I spoke to was very knowledgeable and friendly. I am still trying to figure out why I cannot see my reports on my phone. This makes it difficult when I need to look something up. It is easy to get a hold of someone and have them fix a problem. Mangan Berlin has allowed my firm to reach more clients. They have expanded our reach in the market. I am no longer dependent on just our internal marketing team to market our products. Mangan Berlin helps me keep track of the number of people I have signed up for a promotion. They also allow me to track how many people have actually made a purchase. I like that it's easy to use as well as customize your own website with our templates. We used this service when we were starting out since they offer free hosting but not much else. They also charge extra if you want more features than their basic packages include. It can be costly so make sure before using! The best part was being able to have my site up without having any technical skills or knowledge of html/css coding.