I like that they are always willing to help me with any questions or problems i have along my journey at work! They also make it easy as possible by allowing you access from anywhere via your computer/phone so there is never an issue of having someone physically present when needed. The only thing I dislike about them would be their billing process - sometimes its hard getting through all steps required due to how many options one has available (i think this could just get better). If anyoneβ¦
Pros
Ease in using system
Helpful staff for support issues
Accessibility remotely.
Easy scheduling changes within account management section
They were very quick to get back to us. I called a few times with a couple different issues, and they got back to me within minutes. The customer service person I spoke to was very knowledgeable and friendly. I am still trying to figure out why I cannot see my reports on my phone. This makes it difficult when I need to look something up. It is easy to get a hold of someone and have them fix a problem. Mangan Berlin has allowed my firm to reach more clients. They have expanded our reach in theβ¦
Pros
Also, the customer service is very responsive
Cons
So if you want a lot of features it's best to find a different service