I like that it is very easy to use, especially when you have your computer techs or technicians with you so they can help you learn how to navigate through all of the features of this software. It could be better if there were more tutorials out there for people who are just starting out using this program. The best thing about this product is its ease in navigation. This makes learning where everything is located much easier than other programs which require you to search around to find what you are looking for. I have used this product for many years now at my previous job (now retired) where we were one of their resellers in Canada - they are still around but not doing business here any more so that is fine by me! The software works very fast with minimal errors or crashes compared to other products out there which don't always work like clockwork either when it comes down time crunching large amounts data from sources such us an SQL Database Server etc..