It is a very sturdy chain that is nicely covered with canvas to protect the frame of my bike. The 5-digit combo was very easy to re-set from the factory default. Not a deal breaker - but my only suggestion would be to increase the length from 3.2 to 4 feet. The manufacturer included a card in the package that basically says that they will provide a refund if not completely satisfied; or, replacement if defective.I can confidently recommend this chain/lock to others.
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