The best part of this software is that it has all my medical information in one place so I don't have to remember where things are or what tests we've done before when writing up our progress notes; It also makes scheduling appointments easy! There can be some lag time between logging into your computer (or phone) via their website vs clicking through an app which sometimes causes issues with syncing if you're using multiple devices/computers etc. We use purkine ERM at work as well but haven't found anything negative about its functionality yet. Our practice uses both systems together - they sync seamlessly allowing me access from any device without having to log out first everytime i switch computers / phones etc.