I liked how they are very transparent in their work process for clients as well because we did not have any issues with them throughout our project's duration from start till completion! They were always working around my schedule so it was easy communication between us both through email or phone calls whenever needed during business hours (am/pm). Nothing really but sometimes you can get busy when sending messages back-and forth about details regarding your product which may take longer then expected due being delayed by other client projects etc.. Overall great experience dealing witth DH!! The best part would be having someone who understands what problems people face while purchasing products such like me.