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Review on Andrea Communications NC 181VM USB Noise Canceling by Tanya Samuel

Revainrating 1 out of 5

Worked great, died a bit after 3 months and gave me work problems because I couldn't work

As can be seen in the photos, the device has absolutely no signs of wear. Received on March 30, 2020, today is July 3, 2020 and it has stopped working. I work from home in a call center with a very strict attendance policy that requires our devices and internet to be available 100% of the time and if this is not the case per my contract my attendance will be affected. Since I've had it, I've been using it eight hours a day, five to six days a week. I was on the phone with a customer and he just stopped working and is just over three months old. The microphone stopped working, the sound stopped working, I tried all the help instructions but the computer didn't recognize the device. So now I've noted an attendance issue on my entry because I couldn't work. I had to send my husband to Walmart to get a different brand of headset as a replacement. Really very dissatisfied with this headset that was supposedly so cheap. And it costs me time and money, not to mention the embarrassment.

Pros
  • Extra Long 8ft Shielded Cable.
Cons
  • Legacy Model