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1293 Review
34 Karma

Review on πŸ’» HP Stream 11.6-inch HD Laptop with Office 365 Personal: Intel Celeron N4000, 4 GB RAM, 32 GB eMMC, Windows 10 Home in S Mode (11-ak0020nr, Diamond White) by Besim Kahsar

Revainrating 1 out of 5

Hasn't worked for 2 weeks

I bought 2 of these computers for my kids to use for virtual learning. One works fine, the other started having problems literally 1-2 weeks after starting classes. I tried to return/exchange the unit at the time and was contacted by HP support. HP support assured me that this was a one time issue and not for a refund but for troubleshooting. I've been troubleshooting for about 2 hours and the problem seemed to be fixed. But now 3 weeks later (and now outside the "return period"), and the same problem occurs, plus it won't start at all. Now I can't go back and HP is asking me for $$ to send to them so they can fix the problem. Extremely disappointed.

Pros
  • Computer and Accessories
Cons
  • Requires outlet