I like that it is easy for my customers to book rooms at their desired hotels without having to call me or search through other websites. Also, they do not have to pay any extra fees when booking online versus using another site/service. The only thing i dislike about this software is its price. However, if you are looking for an all-inclusive solution then this may be what you need. Our hotel management team has been able to use this system to check availability of our hotels in real time which helps us determine whether we should increase capacity or close some properties during peak times.