I probably just got a lemon but I have a long history with kettles and this was my biggest disappointment. The base was uncertain. It's like he's leaning forward. I tried opening the top and you have to push hard to move it. This top flips over very abruptly so you have to be careful not to do so with the hot water inside. I read the instructions, plugged it in, turned it on... and nothing. It was brand new out of the box and it didn't work. I tried different positions and different amounts of water. I figured if I could get it to work once there might be a boost, but it never worked. Due to the other unsightly features, I decided to simply return the defective product and buy another kettle.
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