Like any other business, there are certain things that I dislike about my moodz experience. 1) The interface has been updated so many times that it's nearly impossible for me to navigate around without taking my mouse off of the computer screen. 2) Sometimes the AI doesn't understand what I'm trying to say. 3) It's hard to find new features/apps when you're stuck with the same old ones over and over again. But most importantly, the fact that I can get help 24/7 from my trusty moodz is amazing! It makes my work life easier by allowing me to ask questions at all hours of the day or night.