The team was very knowledgeable about our organization's needs/goals as well as what we needed in order for us reach them. They were able to take this information from where it started (our vision) all through each phase of planning process until implementation day! We had some challenges with scheduling but they worked closely wih my leadership group so that everything went smoothly overall!! I would highly recommend CAPS if you're looking at using an outside consultant - there is no better way than having someone actually be involved within your org working towards reaching those milestones. Our goal has been set since last year when hiring CAMP; however during these past few months have realized how much more work still remains ahead before hitting target date.