I like that this software has many features, allowing me access from anywhere with an internet connection! It also allows for very easy tracking/reporting options as well - which was important since we are such big data companies ourselves (we sell our own platform). We've been able to streamline some processes but haven't found anything specific yet where there's room for improvement or new functionality needed. If you're looking into getting your business online without hiring staff full time then DFS should be part of those considerations!! Tracking orders etc., being able to do reports easily via email when clients need them done so they can provide feedback quickly while still having their information secure & available anytime if necessary.- Ability to send emails directly- Easy reporting capabilitiesEasy integration w other systems.