The most important thing I like about this software is that it's easy to use. It's very fast and efficient in handling the server alerts and notifications. It also has a great Admin console with a lot of features. I dislike the fact that sometimes it doesn't work perfectly, but that's not something that can't be fixed by just restarting the service. If you're looking for a system to manage your alerts, then this is a perfect fit. We have been using it for a year now, and we haven't had any problems with it yet. It manages our alerts, and they are all sent directly to Slack or Teams and are easily accessible from any device.