I like how easy it was for me to set up my first form. It was very simple, and no prior knowledge of coding or html was needed. The customer support team was very helpful as well. I have not had any issues with this product as of yet. The only thing that I dislike about this software is that it can be confusing at times. There are so many different features you need to learn in order to get the most out of it. Definitely give it a try if you want to easily create forms for your website. We use it to collect information from our customers.