Wow, great customer service! I was looking for LED candles that had a timer (6 hours on / 18 hours off), and though I could find many sets of 12 LED candles in stores, none had the timer option. So these fit the bill! At the time I'd like them to come on (5:00 pm daily) I turned them all on and set them up where I wanted them (kind of an inconvenient area, hence the need for the timers). They have a very nice, warm, flicker glow, which is perfect. At 11:00, they all turned off. However, by the second day, ONE of these little guys decided to just stay on nonstop. Coincidentally, I had received an email from the company earlier that day asking if I was satisfied with the purchase and I replied and told them about the issue. I didn't ask for a refund or anything, just mentioned it. They IMMEDIATELY emailed back (literally within an hour) and stated they were sending me one as a replacement and there was no need to return anything! That is excellent customer service in my book. I'm very happy with these!
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