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1 Level
770 Review
69 Karma

Review on SupportFinity by Jason Richardson

Revainrating 4 out of 5

Great platform with excellent staff and fantastic pricing

I like that it's easy to use, they have great customer service when you need help or if there are any problems in your account! It can be confusing at times because all their features seem similar but some things aren't as customizable for example our email templates which we needed were not available so had no choice other then using something else instead (which was terrible).

img 1 attached to SupportFinity review by Jason Richardson

The only thing i dislike about this software would probably just sound silly since its such amazing product overall - however sometimes my clients will ask me why supportfinance isn’t showing up under "additional services" section after signing into one client site? This happens once every few months where someone asks what additional billing options do exist besides adding them via addons/subscriptions etc..

Pros
  • What i like best about SupportFinity is its simplicity and the ease to keep tabs on any of your client’s information
Cons
  • What i dislike about SupportFinity is that its not too user or customizable and sometimes not compatible with other systems/services