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Review on πŸŽ’ Maxlite 5 Lightweight Underseat Laptop Backpack: Ultimate Travel Companion in Slate Green (17.5-Inch) by Erica Green

Revainrating 5 out of 5

Absolutely bad product! Falling apart, customer service DOESN'T EXIST!

I will NEVER buy Travelpro again. The strap detaches from the backpack in less than 60 days (after the return period has expired, of course). Customer service is non-existent. They are only open on Mondays from 11am to 12.15pm and from 1.15pm to 4pm. Emails go unanswered for weeks. When they finally respond, they tell them to go to a certified repair shop. Someone in my state is no longer accepting bags due to COVID (what? I can't send the bag in for repairs?). Absolutely TERRIBLE customer service AND product. Go somewhere else! I am very sorry for the money spent!

Pros
  • Few competitors
Cons
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