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South Korea, Seoul
1 Level
719 Review
50 Karma

Review on AMUMU by Jeffrey Kue

Revainrating 3 out of 5

False Claims of Staff Commitment by AMUMU

I was shocked by the poor customer care I got at AMUMU as someone who knows a lot about the music business. Their assertion regarding employee dedication is a total farce. I asked for help in locating the appropriate instrument and accoutrements, but all I got in return was incompetence. Their employees were of no assistance in assisting me with the process because they had little to no understanding of the products they were selling. AMUMU needs to improve if they want to be regarded seriously as a music retailer. Making false claims and expecting consumers to be happy with a poor experience is insufficient. Overall, I wouldn't advise anyone looking for high-quality services or goods to use AMUMU. If they want to be taken seriously in the industry, they must work hard to increase the knowledge and skill of their employees. Save your efforts elsewhere.

Pros
  • provides free delivery on eligible purchases with a 30-day return policy.
Cons
  • Useless features