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Doug Small photo
Sweden, Stockholm
1 Level
667 Review
31 Karma

Review on BENBAT by Doug Small

Revainrating 3 out of 5

While BENBAT claims to employ a team of experts in baby safety and design, those claims aren't borne out by the quality of their goods. I recently bought their infant carrier because it promised to be lightweight and simple to use. Despite its convenient appearance, I had a hard time using the backpack because of its awkward construction.

Furthermore, BENBAT's customer support team was slow and unresponsive when I asked for assistance. It took me a few tries before I got any help, which only served to increase my annoyance with the merchandise. For me, as a parent, nothing is more important than making sure my kid is warm and secure. Unfortunately, BENBAT appears more interested in promoting themselves as experts than in actually providing high-quality goods and dependable service to their customers. When it comes to finding good goods for my baby, I would not suggest BENBAT to other parents.

Pros
  • Outstanding assistance provided to customers.
Cons
  • Some goods' complicated designs might make them challenging to use.