Furthermore, BENBAT's customer support team was slow and unresponsive when I asked for assistance. It took me a few tries before I got any help, which only served to increase my annoyance with the merchandise. For me, as a parent, nothing is more important than making sure my kid is warm and secure. Unfortunately, BENBAT appears more interested in promoting themselves as experts than in actually providing high-quality goods and dependable service to their customers. When it comes to finding good goods for my baby, I would not suggest BENBAT to other parents.