We're delighted with how effective you've been in getting us going.
I appreciate that there has been a little learning curve, especially given that we have only been doing business with you since mid August 2017. However, you have handled every request, issue and query we have had so far extremely professionally and promptly. You have shown great initiative in ensuring that we have access to the right information and resources to get up and running smoothly and I am confident that you will continue to offer the best service possible. I look forward to working with you again when the time comes to renew our relationship next year.