Nevertheless, after 2 years of regular use, the phone's lighting connector ceased functioning. At all. The headset started malfunctioning sporadically at first, and eventually it stopped charging at all. An authorized service center cannot fix the phone, and instead recommends buying a new one at a cost of 31,000 yen (a new one costs 28,000). In the end, it doesn't matter how great the phone is; it can't fix every glitch in technology. Hence, the score is 1, which is worse than 0.
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