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Germany, Berlin
1 Level
678 Review
71 Karma

Review on πŸ’» Cisco-Linksys PPS1UW EtherFast USB PrintServer with Wireless Capability by Matthew Hall

Revainrating 1 out of 5

Poor documentation in print servers

I tried installing the print server according to the instructions provided. When I tried to add a PCMCIA card, I got no readings. I called Linksys support. After going through the screening process twice, I finally contacted a support specialist. This process took about 20 minutes. Then I had to repeat the whole process a third time because I couldn't understand the technique because of the heavy accent. I could understand the second technician I spoke to. This technician gave me instructions that didn't match the printed version. These instructions worked and the device started working. Actually it was connected before. I just didn't know. The instructions indicate that the WiFi indicator should be on. It never burns constantly, but only flashes sporadically. The final step in the PCMCIA card instructions was to disconnect the Somethingnet connector. This must be done before the WiFi indicator starts blinking. As a result, once installed, the device worked flawlessly. Printed instructions and customer support leave a lot to be desired. In the case of a PCMCIA card, they are completely wrong.

Pros
  • Pleasant
Cons
  • Useless features