I was dissatisfied with my experience with STEPPERONLINE because as a life coach, I place a high value on dependability and perfection in all I do. The business fell short of its commitment to provide excellent industrial and scientific products and customer service. The items I received were not created using the premium materials that were represented in the advertisements, and I discovered that they were not as robust as I had thought. In addition, the website's claims about compatibility were false, and I had trouble obtaining the proper parts for my machine. Even more disappointed was how little customer service I actually got. It took a while to receive a response, and the STEPPERONLINE staff seemed uninterested in addressing my complaints. This organization claims to offer outstanding service, thus this level of customer service is inadequate. Overall, I wouldn't advise anyone looking for trustworthy industrial and scientific products to use STEPPERONLINE. It is challenging to trust this firm because of the poor product quality and subpar customer service. As a life coach, I place a high importance on dependability and quality, and regrettably, STEPPERONLINE fell short of my expectations.