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1 Level
1295 Review
53 Karma

Review on SpearMC Consulting by Lild Zimmerly

Revainrating 4 out of 5

SpearMcConnexions - excellent technical assistance

The best thing about spearmcconnections is that it helps to connect me in various ways even though I'm not working for them, they understand my problems very well and help solve them asap. They are always there when you need support or advice. Sometimes their pricing can be quite high compared to other providers but they have some really good packages offered too. Their customer service team knows how to use tools like Slack and Zoom effectively so it's great to know all your queries will be answered within minutes instead of waiting ages for an email response! Also, their knowledge base has been a huge boon. It would definitely help if we could create our own profiles from scratch without having to go through an onboarding process first. We've solved several issues while using spearmcconnection including creating custom views and sharing documents with others who aren't part of our.

img 1 attached to SpearMC Consulting review by Lild Zimmerly



Pros
  • Support staff gets back promptly (even during weekends), Knowledge Base contains useful information which aids troubleshooting efforts quickly & efficiently
Cons
  • Would love more user friendly documentation/tutorials