I like that it allows me access from anywhere at anytime as long as my internet works! It's very easy to use even if your not tech savvy which makes this program great because there are so many people who have no idea how computers operate but can still figure out any software programs they need help using.
Sometimes when we're doing something else our computer freezes up/crashes etc., however once i get back into the system everything goes smoothly again. This product has helped us keep track of all records stored within our organization by storing them digitally instead of physically keeping paper copies around!!