The team is always quick to respond with any questions you have along your journey of implementing EPIC which has made it easier for me as an administrator knowing that I can call or email my consultant anytime! It was hard finding someone familiar enough in our industry (healthcare) but not so much anymore once they were onboard :) Sometimes we need time between sessions/calls just like humans do :).
Nothing really comes to mind other than being able to reach out at all hours makes life easy during odd times ;) We are now up & running - super excited about this new system!! There's nothing more important then providing access health information seamlessly across providers throughout patient care from admission thru disposition-EPic helps us achieve those goals without worry of security breaches! Super happy customer right here :) Just start small first. They will walk through every step ensuring success while working alongside each department involved within healthcare IT environment. Our entire organization benefits because everyone understands what their.