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1 Level
1335 Review
49 Karma

Review on Less Paper Co. by Deejay Allard

Revainrating 4 out of 5

Great services but can improve response time

They have been very responsive to my requests, which is really important when you're talking about a software as complicated as LPC. I would like to see more training options for the staff members. Sometimes they seem a bit out of touch with the customers. It's almost like they don't always understand what we are asking for or why we are doing something certain ways. The support team is always quick to respond to any questions or concerns. We've found that their customer service is outstanding, and they're always willing to help us find solutions to problems.

img 1 attached to Less Paper Co. review by Deejay Allard



Pros
  • I like how responsive the support staff is, and the ease of use of the software
Cons
  • Sometimes the staff members seem a bit out of touch with the customers, and sometimes the system can seem a bit complicated for beginners