It's very user friendly! I like that you can see what your project is doing at all times as it works through each step of setting up an account or creating new orders/invoices to ship from surge itself (which makes tracking shipments much more convenient).
The interface could use some work overall but this does not take away anything positive about using surge for our business needs - everything we need in one place without having different systems involved if needed by another department within my organization. Tracking invoicing & payments has been simplified since its implementation here.- Shipping-to address matching between email communications sent out internally vs those received via courier companies when sending items internationally.