The support team is very helpful, they were always there to assist us with any questions or issues we had! Not really anything I disliked about this software other than it could be better if possible in terms what features are missing (maybe integration into more social media platforms? Or maybe something for video hosting?). If you're looking at sharing videos across your business then give bulbshare a go - so far our feedback has been extremely positive from colleagues who have used their product as well!