Was glad that the vacuum cleaner arrived when I just moved into my apartment and was ready to use. Fetched the vacuum from his office, came back and opened the box. Upon opening I noticed her photo had been torn/disappeared from the back. At this point I was hoping it was just an accident on the outside of the box. Unfortunately, when I opened the box and took out the suction nozzle, I noticed hairs in the roller, took out the long neck nozzle and dirt was visible. The most disgusting part was the main vacuum and canister, there was still lint/dirt/hair etc. Very disappointed as the price for this was friendlier but I'm not sure what Tineco is doing with their quality or delivery as the product, that I received should never have left their facility. Don't order from them until they know how to do quality control and actually ship items that are new and never used. I give everyone 1 star but I will put 0.
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