It has been great working with my team at KTS, they are very professional in their work ethic & deliver what we need when needed! I have no complaints or dislikes about this program as of yet - it's new so i'm sure there will be adjustments made along time but thus far everything seems good? We use kantala training solutions daily within our organization (we're an HR firm) however that was not mentioned during setup process which could cause some confusion if you don't know how your org works/uses these products already- just saying :) The benefits include being able train employees remotely via online courses / webinars etc., also allows us access from anywhere without having physical presence locally!!