The best part of using this software is its simplicity in terms of installation, configuration, usage. They have excellent customer service support department as well which makes you feel secured while working with them. I dislike very little about it, but one thing is regarding security aspect, they should improve password manager or else no user can be trusted for having secure passwords. We are solving our security issue with CSW by securing and protecting our API end points and we believe we will never face any sort of failure if implemented properly. The best part of this product is its simplicity to use and manage it. It's very easy to set up and maintain. I have never experienced any issues or challenges while using it. As far as pricing is concerned, it is quite expensive compared to other products available in the market. If you are looking for an affordable solution then this is not the right one for you. We were able to solve many problems related to security breaches like phishing emails, spear-phishing campaigns, etc.