We have been using this service for about 5 years now so we cannot express our opinion clearly yet they are very professional when it comes to information security audits - not only do you get an informative report but also many practical tips which help us improve further (if needed). The price could be too high at some point depending your organization resources or budget; however if there's enough need then I think their rates should fit well since its something essential part related work done by professionals who specialize into these things I like how easy it was to set up my account using their walk throughs! It's very user friendly for new users as well established ones alike!! The customer service has been great so far too. Not much at this point but all good things will come eventually :) We are solving issues regarding our website security by implementing SSL certificates from them which helps us keep track what devices have access into specific pages within out site (eCommerce).