Review on 🔒 Secure Your MacBook and Surface Laptop with Kensington's Keyed Lock Cable - K64453WW by Jason Lockwood

If the lock didn't fail this would be a very good solution given the limited capabilities of the 2018 MacBook Pro (no security slot on the case). The only problem is that, as others have suggested, there is a very real risk of closing the lid when the lock is on. Long story short, the combo lock got stuck and prevented my daughter from taking it to her college classes. With some trouble and trouble, Kensington agreed to replace the combo lock with a key lock. Read on for a detailed version of the story. Bought for my daughter for her freshman year. Received a call that the lock cannot be opened. After unsuccessful troubleshooting over the phone, I tried calling Kensington but somehow got through to Revain support. Revain's support was excellent, although they were unable to resolve the issue. During a conversation with a Revain customer service representative, he was able to contact Kensington. The first thing Kensington suggested was that my daughter changed and forgot the password. I understand this is a possible scenario, but starting a conversation by blaming the customer is poor customer service. especially given the result. Given the urgency, I was willing to drive my tools 90 miles and cut the lock, but my daughter was able to bring the laptop home the following weekend (she was able to get someone to free the other end of the cable by snipping the desk apart). The first thing I noticed is that the unlock button went further with the correct combination than with the wrong combination, indicating a mechanical problem in the lock. I took the channel lock (big pliers) and was able to press harder on the button that opened the lock. To be sure it was a mechanical problem, I re-locked the lock and tried the wrong combination again. He didn't release. I called Kensington and explained the problem. Despite the details I provided, the support rep tried again to tell me we had the wrong combination. To top it off, she ordered me to blow compressed air into the lock. Frustrated, I quickly explained to her that I had no interest in fixing the lock and letting it happen again. With a bit of persuasion, I convinced them to give a guarantee on the combination lock with key lock. I appreciate the final decision, but I don't appreciate Kensington's initial accusatory "it has to be the customer's fault" attitude in customer service. I hope/assume a key lock is more secure since it's a simpler mechanism.