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Josue Zepeda photo
France, Paris
1 Level
745 Review
45 Karma

Review on πŸ“½οΈ Optoma HD27E 1080p Home Cinema Projector: Bright, Versatile, and Ideal for Indoor & Outdoor Movies, Sports, and Gaming by Josue Zepeda

Revainrating 1 out of 5

Remote control not working

I finally got the projector set up and ready to watch but the remote control didn't work so I changed the batteries and it didn't work. On May 10th I called Optima about the remote control and left a message. The support voicemail message said someone would call me back in 24 hours. No one called back or even confirmed that they had received the message. I called back 3 days later and left another message. When I called the third time I was answered by a support person and they said please email us and someone will get back to you. Today is June 1st, no one has called or written to me. I am very disappointed in Optomo. That's very disappointing. I know that everything is taking much longer due to the current circumstances. But you can confirm that you received the question. But it's all silence. This is really bad customer service, and on top of the fact that the product failed right away. This is the worst customer service ever and worst quality product ever. I would not recommend this product to anyone. Please avoid buying it.

Pros
  • Pleasant to use
Cons
  • Quality

Comments (4)

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May 31, 2023
Lamp failure issue (not a burn out issue)
May 05, 2023
Nice... no, wonderful budget 1080p projector!
February 22, 2023
I set this projector up for my home theatre
November 14, 2022
Limited Zoom Capability