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Italy, Rome
1 Level
742 Review
67 Karma

Review on Dell Latitude E6420 Laptop: HDMI, i5 2.5ghz, 4GB DDR3, 320GB, DVD, Windows 10 64bit (Renewed) by James Oconnor

Revainrating 4 out of 5

The laptop is good but the hardware battery is not good.

The laptop worked as expected for about three months with no major issues. After about 3 1/2 months the battery gave a fatal error and refused to charge. I have contacted the seller and he has not responded other than his automatic response that "Your message has been assigned to me and I consider it a high priority. I'll get back to you very soon." I ended up buying a separate battery and the replacement battery had the same fatal error, meaning it must be hardware related. I don't expect anything else in the future to buy from them.With this type of service I would not recommend any product or seller based on a response.

Pros
  • Beautiful packaging
Cons
  • The list will be long.