The shampoo is excellent. I have been using TIGI products for many years. I have very thick hair that has been colored, highlighted and chemically straightened and this is what my hair goddess recommended to keep it soft and healthy. I'm deducting a star because I didn't receive the pumps that are clearly visible in the photo. Nowhere in the description does it say pumps are not included. Is this false advertising? Bait and replacement?
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