Bought as an alternative to plastic cans, well packaged and delivered leak-proof. As many other reviews have said, the box is smaller than you would expect (7 inches by 7 inches) and liquid leaks out of a new box VERY quickly. Definitely the original down product, same scent etc but ultra concentrated/VERY thick - I use a lot less to achieve the same level of softness. It's a good product, no complaints, the box shakes during use on machines (I keep plastic jugs in there too for ease of use with my front loading machine). Whilst this is a high quality liquid fabric softener I will be buying down bags and reusing/refilling a plastic jug in the future. After trying the eco box I feel the jugs are easier to manage (less fear of falling and leaking).
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