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1 Level
1374 Review
44 Karma

Review on Professional Communications Messaging Service by Loren Jacobson

Revainrating 4 out of 5

Best all-inclusive package for small business!

I like that this is an all-inclusive package, so there are no extra charges for things you don't use or need (like voicemail). It's easy to set up your own messages as well! The customer support can be very slow at times but it usually gets back with me within 24 hours of my inquiry/request - which isn’t bad considering how busy they must get during peak business seasons!! Also love being able send out automated emails from our account without having someone in house every time we want something sent via email.

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Pros
  • You have access directly through Outlook rather than using 3rd party messaging software.
  • This allows us great insight into where opportunities lie when needing assistance wth clients..great tool!!! :)
Cons
  • Sometimes slower turnaround period between submitting requests then response received.