Header banner
Revain logoHome Page
answercalifornia logo

AnswerCalifornia Review

3

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Business Services Providers, Virtual Receptionist Services

View on AmazonView on ЯM

Description of AnswerCalifornia

AnswerCalifornia gets your customers out of Voicemail Jail.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Outstanding Customer Service - Very User Friendly Software

Being able to easily reach my clients directly through their mobile devices is one of the best featuresAnswerCalifornia has given us. The ability to store multiple numbers in our system makes it easy for users to be reached, even if they have changed numbers or cell phones. The interface can seem confusing at times, but once you get use to how the program works, it's very user friendly. I have been able to create a profile that allows me to send out information to clients without having their…

Revainrating 5 out of 5

Best way (other then live chat) of dealing remotely

The best part is that you can get calls from anyone, even if they are not in our database! I like that it allows me to make sure my voicemails are getting through without having to listen to them myself, which saves time. Sometimes there's an issue with the system where we have to wait for several minutes before being able to pick up another call after sending one. It would be nice if this was fixed soon so that more people could use it! We've been using Answer California since its inception…

Pros
  • Ease at picking any number
  • Customization options available (including extensions)
  • No phone lines required just VoIP service needed
  • Customer support greatIt works well overall; no complaints here
Cons
  • There are troubles

Revainrating 4 out of 5

Amazing Customer Service & Superb Communication

The customer service team at answer California is absolutely amazing! They responded to my questions quickly, listened intently to what I was asking for assistance with (and made sure they were providing it!), answered every question in detail that came up along our conversations throughout this process from start-to finish - which included being transferred twice within their system before we could speak one another once more due some confusion between teams who manage call centers etc., after

Pros
  • I like that you can set a message to be stored forever
Cons
  • My customers often leave short, one liners