PATLive Review
3
·
Very good
Rating
4.6
Business Services Providers, Virtual Receptionist Services
Description of PATLive
PATLive is a virtual receptionist and call answering service designed to help your business sound its best 24/7.
Just like a front-office receptionist, PATLive virtual receptionists will greet callers with a fast answer and friendly service, patching calls through when you’re available and taking a message when you’re not. And if you need more than just the basics, our receptionists can also help with frequently asked questions, lead collection, appointment scheduling, order processing and more, so callers get the help they need without having to wait on a callback.
You’ll be amazed how similar the PATLive experience is to the one you’d have with an in-office receptionist. Update your status anytime in our web and mobile apps to instantly change how receptionists are handling your calls, and get email, text and push notifications that keep you updated.
PATLive team members are all located right here in the U.S. and you can get started completely risk-free with our 14-day free trial and plans starting at just $39 per month. To learn more or to start a free trial, visit patlive.com.
Pros
- Easy interface; very intuitive UI/UX.
- Also easily accessible reports provided upon request showing how many times specific scripted prompts were used along wth total numberof reps made per month over last 90 days,
- Quick turnaround responsetime whenever issues arise
Cons
- It is hard to say
Pros
- This software is user friendly making getting set uo simple even tho' new using techy stuff..easy enough anyone could use without assistance right away..love being notified thru text messaging too...very organized once setup correctly!!! Love all aspects especially helpful call flow feature!! Easy way tracking info/notes re client visits...great job keeping everyone updated throughout each visit
Cons
- Zero