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Abby Connect Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Business Services Providers, Virtual Receptionist Services

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Description of Abby Connect

A virtual receptionist helps you with much more, upholding your company image and branding on each call as if the receptionist was right in your office. Your virtual receptionist will answer, screen your calls, transfer your desired calls, take down messages, and interact with your caller as you specify. The real difference between a typical answering service and a virtual receptionist like Abby Connect is that you can trust that the frontline of your business is in well-trained hands.

Reviews

Global ratings 3
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  • 1
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Type of review

Revainrating 5 out of 5

Easy, Effective Way Of Communicating With My Clients

It's easy to use by anyone who has basic computer skills or just needs assistance with an email account! I dislike how it only lets me send emails through my gmail address but not other methods (hot mail/other accounts). If they made this option available so we could also receive incoming communications from clients without being tied into their specific system then things would be perfect for us at work. We have been able to communicate better than before because our customer support…

Revainrating 5 out of 5

Easy to Use & Intuitive App - Love It!

I love how easy it makes contacting clients or prospects for my coaching practice! It's so simple to use - no typing required when speaking directly into their phone line (I'm not sure why they don't make this easier). There are some quirks here & there but nothing too major at all; just minor things about using an app vs calling them over landline phones etc which isn’t really any different than other services out there anyway. Just get one now before someone else does :) We've been able to…

Pros
  • The fact that everything is accessible by mobile device
  • Very user friendly, great support if questions come up in real time
  • Saves me hours worth money monthly compared with regular old call tracking software like cvent type programs where you have separate logins per member.
  • Great customer service reps who can help troubleshoot issues
Cons
  • Good but not great

Revainrating 5 out of 5

Excellent Customer Service & Very Pleased With Everything

I have been very happy so far! Everyone has always responded promptly to my emails or questions quickly when needed!! Great customer support. Definitely recommend their services for sure. ! Their prices are pretty reasonable too compared other companies around me who charge way higher rates than they should be charging considering how simple it really makes life easier by having an extra employee at hand just sitting there ready whenever we need them most. !! I love how easy it is to use…

Pros
  • Very flexible
  • Easy access through email, website , cell phone app etc.
  • Nice looking interface
  • You can keep making unlimited call within reason without worrying over quota limits
Cons
  • Minor Issues