AnswerConnect Review
3
·
Very good
Rating
4.4
Business Services Providers, Virtual Receptionist Services
Description of AnswerConnect
AnswerConnect is a live answering service dedicated to being the voice of your business. Our trained team of friendly receptionists are on hand 24/7 to provide professional support to your customers.
Live answering
We can handle your overflow, your out-of-hours or all your calls. Get an answering service that scales to your business needs.
Outbound dialing
Make the first move and proactively engage with warm leads. Your AnswerConnect virtual receptionists can make outbound calls on behalf of your business, following your chosen call-flow.
Live ChatSupport
All the benefits of your live answering service, but on your website. Give customers unparalleled on-site support via an easy-to-integrate chat widget.
CRM integration
We plug in seamlessly with the tools you use every day. Get in touch to find if we integrate with your CRM.
Lead qualification
Make time for your existing clients and capture new opportunities, day or night. AnswerConnect acts as the frontline for your prospects, ready to pass the best leads directly to your sales team.
Appointment booking
We can book appointments on your behalf via our free booking platform, or we can integrate with your own online calendar.
Instant callback
Respond to queries and requests in an instant. With automated triggers, your virtual receptionists can follow up on the latest opportunities on your behalf.
Get in touch today on 800-700-8888 and grow your business!
Pros
- It provides great features for our staff members to use which make our business run smoother and easier
Cons
- I think it’s a great product overall
Pros
- I loved that I had an agent available to help me or my clients with any issue they had
Cons
- It was not always easy to transfer calls from one call center to another