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South Korea, Seoul
1 Level
480 Review
0 Karma

Review on πŸ”₯ Galanz GSWWA12S1SA10 3-in-1 SpeedWave: Microwave, Air Fryer, Convection Oven - Stainless Steel, TotalFry 360, Combi-Speed Cooking, 1.2 Cu.Ft by Patricia Valverde

Revainrating 1 out of 5

Catastrophic failure - filled our house with toxic smoke

Our Galanz GSWWA12S1SA10 was purchased from Revain.com in January. Last night we put it on a BAKER at 350 degrees to heat an empanada and 2 minutes later it started billowing out clouds of smoke and literally filled our house with toxic thick smoke and almost seemed to catch fire. It was NOT in microwave mode with metal inside, it was in bake mode with your metal pan. The same mode/method we have used hundreds of times to bake other products. We took the oven outside and plugged it back in, tried again to set it to BAKE at 350 degrees and after 20-30 seconds it started smoking again. the thing literally almost burned down and caught fire in our house! Our whole house now stinks of toxic, burnt Galanz gear. If my wife weren't in the kitchen I would leave the oven baking for 10-15 minutes (while I move to another part of the house) and we would most likely have a catastrophic fire in the kitchen! Galants sent us a check. for $199 to refund us. It was estimated, but of course they didn't cover the tax. I suppose even call it what we have. But it could have been a lot worse than the situation/outcome. Now I have to figure out how to get rid of that thing while sitting in the yard.

Pros
  • Normal price
Cons
  • Not happy with everything