I like how easy it is for our team members who are not technical people at all! They have been able to use this software without any training or assistance from us as an agency - just plugging into their account information (which we already had) was enough so far.
The only thing i dislike about them right now would be if there were more features added because sometimes when you're trying something new things get clunky but overall everything has worked out great thusfar!! We've seen immediate results since implementing these tools within 2 weeks of implementation.